Frequently Asked Questions

Which payment methods do you accept?

We offer safe, secure online payments through South Africas most trusted payment gateways. PayGate, PayFast, Ozow, Zapper, ZeroPay and Xtreme Nutrition account.

I can't login into my account

We take all your account information storage seriously and sometimes you may not be able to access your account. Please email with the subject MY ACCOUNT and we will get back to you soon.

My order keeps failing

If your payment is not being processed, please try again, or try one of the other payment methods. If the problem persists, please email

How do I track my order

Once your order is dispatched you will receive an email with a tracking link along with an SMS to let you know your order is on the way. You can also track your order by logging into your account and navigating to the orders tab.

Still Need Assistance?

Nothing is more important to us than hearing from you, our valued customers and doing everything we can to help you. We welcome any questions, suggestions or comments you may have and will do everything to get back to you within 24 hours.

Call Us: 0314924736

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